If something comes up, let us know as soon as possible.
Cancellation policy for all bookings arriving by 24.11.2024 (except retreats)
- Free cancellation is possible up to 1 month before arrival.
- From 1 month before arrival, late arrivals and early departures will be subject to 100% of the total agreed price.
Cancellation policy for all retreat bookings
- Free cancellation is possible up to 2 month before arrival.
- From 2 month before arrival will be subjet to 50% of the total agreed price.
- From 1 month before arrival, late arricals and early departure will be subjet to 100 % of the total agreed price.
Cancellatinon policy for all bookings arriving from 26.12.2025 to 06.01.2026
- Free cancellation is possible up to 2 months before arrival.
- From 2 month before arrival, late arrivals and early departures will be subject to 100% of the total agreed price.
Cancellations are inconvenient. We recommend that you take out travel insurance to avoid cancellation costs. Ideally, you can take this out at the time of booking. Then, if something should come up, everyone can be at ease because they are covered. Note that we only accept written cancellations, and that they only become binding following our written confirmation. Unless other conditions are defined here, the conditions of the Austrian hotel regulations apply.
In the event of cancellations, we strive to find a solution for you. However, please understand that, in the spirit of fairness, we cannot offer free rebooking or cancellations at short notice for guests without cancellation insurance.